Get Help With Your Energy Bill

Pepco and Low-Income Home Energy Assistance Program Provides Federally Funded Support

Good news for Pepco customers looking to secure financial assistance to manage their energy usage and bill associated with that. This year, $8.3 billion was provided by the federal government through the Low-Income Home Energy Assistance Program to help customers and local stakeholders and make them aware of the important assistance funding provided by this essential federally funded program.

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“LIHEAP is the most important component to the broad set of resources we have to help support our customers who may be struggling with meeting their energy needs,” said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings, “We understand our customers are still facing the challenges of recovering from the pandemic, while also dealing with the negative impacts of inflation and rising prices for the products and services they use each day. Our customers should take action immediately if they are unable to pay their energy bill.”

August is Low-Income Home Energy Assistance Program (LIHEAP) Action Month. There are requirements for Pepco customers living in the Washington, DC area.

District of Columbia

LIHEAP provides grants in varying amounts (up to $1,800 in the District of Columbia and $2,213 in Maryland), with no payback required, based on a household's income, type of fuel and type of dwelling. In the District of Columbia, LIHEAP is available to households with income (before taxes) at or below 60 percent of State Median Income (SMI). 

Maryland 

In Maryland, a customer’s household with members under the age of 67 cannot exceed 175 percent of the federal poverty income guidelines and households with members 67 years of age and older cannot exceed 200 percent of the federal poverty income guidelines. Homeowners, renters, roomers, and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.

Pepco works hard to keep every customer connected by offering payment arrangements and helping customers secure grants and other support from many available energy assistance programs. In 2021 alone, Pepco helped more than 31,030 customers secure $57.9 million in energy assistance, funding that helps pay customer energy bills and money that customers do not need to pay back.