Secure Pepco’s Energy Assistance Support

Funding remains available through federal and state assistance programs to help supplement customer energy payments

Pepco is asking customers to take action now to secure assistance funding that remains available to help supplement payment of their energy bills. The company understands the challenges customers are facing with higher winter energy bills and the broader impacts of inflation and is standing by to help connect customers with important energy assistance. Pepco works with every customer in need of assistance, helping identify the support necessary to continue their energy service, from offering payment arrangements to connecting customers with helpful energy assistance resources.

“We are committed to working with our customers and understand that expenses go well beyond that of an energy bill,” said Morlon Bell-Izzard, senior vice president and chief customer officer for Pepco Holdings. “By securing energy assistance or taking advantage of our budget billing program, we can help customers stay connected as they manage other expenses such as food, transportation or medical costs.” 

Pepco works closely with its community partners to connect customers with grants and programs like LIHEAP, the Low-Income Home Energy Assistance Program. LIHEAP provides grants in varying amounts based on a household's income size, type of fuel and type of dwelling, with no pay back required. Maryland customers can apply for LIHEAP energy assistance through the Department of Human Services website, or by calling the Maryland Department of Human Services Office of Home Energy Programs at 1-800-332-6347. District of Columbia residents can apply for assistance online though the Department of Energy and the Environment (DOEE) website or by calling 3-1-1. DOEE’s Utility Affordability Programs website provides further guidance on assistance programs available for residents who are facing financial challenges.